Elevator pitch

Brief

What is an abbreviated tax invoice?

As a business owner, how does it upgrade my business?

It's fascinating how the same dish is enjoyable to many people with different backgrounds and preferences.

1. First scenario:
   At your restaurant, when a customer requests a full tax invoice, you currently issue them a paper one.

   To do this, your staff has to:

   • Ask the customer for their information.
   • Input customer data into the POS system.
   • Print out the document and hand it to the customer.

   This process typically takes around 3∽5 minutes per transaction (or more).

   • During this time frame,
     your staff could alternatively 🛎️ attend to more tables
     or 🪙 take a break to replenish their energy.
   • Your staff can make mistakes, and some customers might not be the type that tolerates them; they might even have reasonably-sounded arguments considering 🪙 the consequences caused.
   • The material to print a full tax invoice alone might exceed the asking price for our service.

   Bearer Tax Invoice would:

   • 🛎️⏳ Freeing your staff from the duty.
   • 🪙 Eliminate the possibility of mistakes caused by your staff.
   • ⏳ Settle the document fast, 🏅 keeping your customer happy and 🏅 making your table available.
   • Potentially saving costs on the material alone or, better, 🪙 saving huge costs considering everything else.

   If you are interested in using a bearer tax invoice at your restaurant, we have an even better API for your use case, 🖥️ Hybrid Tax Invoice; it is similar to a bearer tax invoice, but the QR code can be embedded on your existing paper-based abbreviated tax invoice.
2. Another scenario:
   On your 📱 e-commerce website, you issue e-TaxInvoices (not bearer tax invoices) when a customer requests one.

   Disclaimer: This is a hypothetically common scenarios, we did not claims all of our audiences are this bad. You might address some of the issues on your website already.

   The subsequent steps outline a naive method to implement e-TaxInvoice functionality into a website or application.

   1. During the checkout process, inquire whether the customer wants to receive an e-TaxInvoice.
   2. If the customer says yes, direct them to another form to input their information into the tax invoice. Also, ask for their preferred e-mail address for document delivery.
   3. Subsequently, the customer completes the form and returns to the checkout page. Continuing with the checkout process, they typically proceed to the payment stage.
   4. Once the transaction is finalized, initiate the generation of the e-TaxInvoice and dispatch it to the e-mail address provided by the customer in the earlier form.

   If the steps look all right to you, I bet you never get feedback from the data generated by real users. There are multiple issues during the process; ✨ let's break them down and try to understand them.

   • Prior to step 1, the main objective of the user is to finalize their purchase. In step 2, a sub-objective shows up; the objective is to handle information that will be shown on the tax invoice.
     • This fairly complex objective has multiple consequences and requires some mental capacity.
     • We, some tech junkies, probably programmers, do not bat an eyelid when facing multiple objectives. But does this apply to all users, especially older people who have not grown up with gaming and the internet and have been trained all their lives to focus on one thing at a time?
   • In step 2
     • Do you remember your company's full address? How about the company's Tax ID?
     • How about some younger or older customers; do you think all of them remember their national id number?
   • See your analytics data; they don't lie.
     • Good analytics software will show you the user funnel. The info you look for should be between steps 1, 2, and 3.
     • There are drops in conversion rates there, aren't they?
     • To understand the result on the screen, ✨ we have to understand what happened off the screen.
       • People who exhaust their mental capacity forget their original objective, give up, and getting back to Netflix.
       • People who lack complete information to fill out the form go look for them. Some never come back, abandoning their cart.
     • The user drops would never have happened if the application never contained step 1 of this procedure in the first place.
   • When considering e-mails, they aren't the most reliable delivery channel, are they?
     • When users input their e-mail addresses, they sometimes make a typo; this can also lead to unintentional personal data leakage.
     • E-mails may land in the spam folder and get deleted automatically thereafter if not unspam by the customer.
     • Worse, some customers solely rely on app notifications to check their e-mails, and some don't even know where or how to examine the spam folder.
     • Whenever your customers don't receive the document or think they don't, most don't understand the complex nature of e-mail systems; they blame the issue on you, period.

   Our solution would help:

   • ✨ Enhances conversion rates and minimizes user drop-offs attributed to unnecessary branching in the user flow.
   • ✨ Maintains user focus, alleviating cognitive burdens.
   • Although not directly tied to Bearer Tax Invoices, 🧩 our API enables integration of document display and downloading functionality 📱 directly into your website or application.
     • 🚚 This eliminates dependence on e-mails, liberating you from potential hassles caused by e-mail service providers.
     • ✨ Users are no longer required to input their e-mail into the form, thereby eliminating the possibility of e-mail address typos.
     • Additionally, 🚚🛎️ users can easily redownload documents from your application or website, 🪙 alleviating the need for your staff to handle customer inquiries about lost documents.